September 18, 2023 in ACG Podcast
In this episode of the Career Health Care Podcast and Show, Dr. Mike Chua interviews special guest Dr. Chad, a physical therapist with a cash-based practice and the founder of a software company.
Dr. Chad shares his journey of transitioning from the corporate world to starting his own practice and his passion for creating exceptional customer experiences through systems and processes.
In this episode:
0:00:07 Introduction to the Career Health Care Podcast and Show
0:01:27 HelloNote - The Practice Management Solution for You
0:03:28 Transitioning from private practice to software company
0:05:20 From therapist to entrepreneur: embracing systems and time freedom
0:07:21 Filling the need for comprehensive business strategies in the therapy industry
0:09:08 Two years of self-study to integrate technology and business understanding
0:11:04 Automations and integrations as an extension of genuine care
0:13:44 Automations and touchpoints for a seamless customer experience
0:16:00 Creating landing pages for specific call-to-action funnels
0:20:31 Importance of Following Up with Leads
0:22:22 Niche Marketing for Geriatric Patients
0:28:14 Streamlining Systems and Integrations
0:30:10 Data-Driven Dashboard and Conversion Tracking
0:32:16 Introduction to HelloNote as a practice management solution
0:33:37 Introduction to Ultimate Workout and Recovery
0:39:37 The importance of finding the right people for success
0:43:11 Show conclusion and website promotion
Dr. Chad emphasizes the importance of having effective systems in place to reduce stress and facilitate business growth. He offers his knowledge and experiences to help fellow therapists succeed in their own practices by providing partnerships and programs that focus on implementing systems.
The conversation also delves into the use of automation and personalization in marketing and reaching potential clients. Dr. Chad highlights the benefits of using landing pages, quality content, and automated outreach to warm up potential clients and build trust.
Dr. Mike Chua and Dr. Chad address the challenges of reaching and engaging with the older demographic, suggesting alternative methods such as phone calls and utilizing tools like GoHighLevel to streamline communication and make outreach more efficient.
They emphasize the importance of organization and having all essential business tools in one place to create an efficient and supportive environment for therapists to succeed. Integrating different systems into workflows can save time and increase conversion rates.
Dr. Chad discusses his ongoing collaborations, including integrating HelloNote 2.0 and GoHighLevel to streamline processes and improve calendar systems. He also mentions partnerships with Ultimate Workout and Recovery for fitness equipment.
The conversation concludes with Dr. Chad sharing his website and expressing excitement about his journey and the future. Dr. Mike Chua emphasizes the importance of surrounding oneself with positive influences and taking action for personal growth.
He encourages listeners to watch Dr. Chad's videos, subscribe to the podcast, and share the content to help others on their alternative healthcare career paths.
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